Terms of service


Last Updated: 24.08.2026

Welcome to ROVIK. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. General Conditions

By using this website, you represent that:

  • You are at least 18 years old or using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You will not use the website for any unlawful or unauthorized purpose.

  • You will comply with all applicable laws and regulations.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if these Terms are violated.

2. Account Terms

To access certain features of our website, you may be required to create an account.

You agree to:

  • Provide current, accurate, and complete information.

  • Maintain the security of your account credentials.

  • Accept responsibility for all activities conducted through your account.

  • Notify us immediately of any unauthorized access or security breach.

We are not responsible for losses resulting from unauthorized use of your account due to your failure to safeguard your login information.

3. Pricing and Payment

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise stated.

Pricing

  • Prices are subject to change without prior notice.

  • Promotional pricing may be available for limited periods.

  • Taxes, shipping charges, and other applicable fees may be added during checkout.

Payment

We accept payment through authorized third-party payment gateways and payment service providers.

By placing an order, you confirm that:

  • You are authorized to use the selected payment method.

  • Payment information provided is accurate and lawful.

  • Funds are available for the transaction.

We reserve the right to cancel orders in cases of suspected fraud, payment failure, pricing errors, or unauthorized transactions.

4. Product Descriptions and Availability

We strive to ensure that product descriptions, images, pricing, and specifications are accurate.

However:

  • Product colors may appear differently depending on your device screen.

  • Minor variations in color, texture, or appearance may occur.

  • Product availability is subject to stock levels.

  • We do not guarantee that descriptions, images, or other content are completely error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

5. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased.

  • Reject orders suspected of fraud or misuse.

  • Cancel orders due to inventory shortages, pricing errors, or operational issues.

If an order is cancelled after payment has been received, an appropriate refund will be processed according to our refund policy.

6. Shipping and Delivery

We aim to process and dispatch orders promptly.

Processing Time

Orders are generally processed within [20 BUSINESS DAYS] business days unless otherwise specified.

Delivery Estimates

Delivery timelines are estimates only and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Remote delivery locations

  • Circumstances beyond our control

While we strive to meet estimated delivery dates, we do not guarantee delivery timelines.

Risk of loss and ownership of products generally pass to the customer upon successful delivery.

7. Returns, Exchanges, and Refunds

Our return and refund policies are available on the website and form part of these Terms.

Unless otherwise specified:

  • Return requests must be submitted within 7 days of delivery.

  • Returned products must be unused, unwashed, and in original condition with tags and packaging intact.

  • Certain items may not be eligible for return due to hygiene, customization, or promotional restrictions.

  • Refunds will be processed after inspection and approval of returned items.

Processing times may vary depending on payment provider and banking systems.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Brand names

  • Product designs

  • Images

  • Graphics

  • Videos

  • Text

  • Website design

is owned by or licensed to ROVIK and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

9. Prohibited Uses

You agree not to:

  • Violate any applicable law or regulation.

  • Use the website for fraudulent purposes.

  • Impersonate another individual or entity.

  • Distribute malware, viruses, or harmful code.

  • Interfere with website security or functionality.

  • Attempt unauthorized access to systems or data.

  • Use automated tools to scrape, copy, or harvest website content.

  • Engage in activities that could damage the reputation or operations of ROVIK.

Any violation may result in suspension or termination of access.

10. Third-Party Services

Our website may integrate or link to third-party services, including:

  • Payment gateways

  • Shipping providers

  • Analytics platforms

  • Social media platforms

We are not responsible for the practices, policies, content, or actions of third-party providers.

Your use of third-party services may be subject to their own terms and policies.

11. Disclaimer of Warranties

The website, products, and services are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, ROVIK makes no warranties, express or implied, including but not limited to:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Continuous availability

  • Error-free operation

We do not guarantee that the website will always be secure, uninterrupted, or free from technical issues.

12. Limitation of Liability

To the fullest extent permitted by applicable law, ROVIK, its owners, employees, affiliates, and partners shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Incidental damages

  • Loss of profits

  • Loss of data

  • Business interruption

  • Loss arising from delays or service interruptions

Our total liability for any claim relating to a product or order shall not exceed the amount paid by the customer for that specific order.

13. Indemnification

You agree to indemnify and hold harmless ROVIK, its directors, employees, affiliates, agents, and partners from any claims, liabilities, losses, damages, costs, or expenses arising from:

  • Your use of the website.

  • Violation of these Terms.

  • Violation of applicable laws.

  • Infringement of any third-party rights.

14. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, or any transaction with ROVIK shall be subject to the exclusive jurisdiction of the courts located in [Roorkee, Uttarakhand, INDIA].

15. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Changes will become effective upon publication on the website unless otherwise specified.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Contact Information

For questions regarding these Terms of Service, please contact:

ROVIK

Email: rovikonlinestore@gmail.com

Business Address: Roorkee, Uttarakhand

Phone: 9719068859

Customer Support Hours: 9am - 6pm

By accessing or using the website, you acknowledge that you have read, understood, and agreed to these Terms of Service.